Effective Date: September 18, 2026
Classic Care of America (“Classic Care,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request services, communicate with us, or become a customer.
Information We Collect
We may collect personal information including:
- Name
- Mailing or service address
- Email address
- Telephone number
- Property information
- Information related to service requests, appointments, estimates, and invoices
- Payment and transaction information
- Communications you send to us by email, phone, text message, website forms, or other methods
- Information about services we have provided to you
We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, and website usage information.
How We Use Your Information
We may use your information to:
- Respond to inquiries and service requests
- Schedule and manage appointments
- Provide estimates, services, and customer support
- Send appointment confirmations and reminders
- Provide updates regarding scheduled or ongoing services
- Send invoices, payment reminders, and other account-related communications
- Communicate regarding your property or requested services
- Improve our services and customer experience
- Maintain business and accounting records
- Comply with legal and regulatory requirements
- Send promotional or informational communications when permitted by law and where appropriate consent has been provided.
SMS and Text Messaging
If you provide your mobile phone number and consent to receive text messages from Classic Care of America, we may send you SMS messages related to your relationship with us.
Messages may include:
- Appointment confirmations and reminders
- Scheduling communications
- Service updates
- Estimate and invoice notifications
- Customer service communications
- Property-related updates
- Occasional promotional or service-related messages where you have provided appropriate consent
Message frequency varies depending on your interaction with Classic Care of America. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any text message from us.
After opting out, you may receive a final confirmation message indicating that you have been unsubscribed.
For assistance, reply HELP to a text message or contact us directly.
Consent to receive text messages is not a condition of purchasing goods or services from Classic Care of America.
SMS Consent and Mobile Information
Classic Care of America does not sell or rent your mobile phone number or SMS consent information.
Mobile information, including SMS opt-in data and consent, will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We may share information with service providers that assist us in delivering our communications or operating our business, such as scheduling, customer-management, telecommunications, payment-processing, and technology providers. These providers may use the information only as necessary to provide services to Classic Care of America.
How We Share Information
We may share personal information with trusted service providers when reasonably necessary to operate our business, including providers that assist with:
- Scheduling and customer relationship management
- Payment processing
- Accounting
- Email and text-message communications
- Website hosting
- Technology services
- Contractors or service professionals involved in completing services requested by you
We may also disclose information when required by law, court order, legal process, or to protect our rights, customers, employees, or property.
We do not sell personal information to third parties.
Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, disclosure, alteration, or misuse.
No electronic system or method of transmission is completely secure, however, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business records, meet legal and accounting requirements, resolve disputes, and enforce agreements.
Your Choices and Rights
You may contact us to:
- Request access to or correction of your personal information
- Update your contact information
- Request deletion of certain personal information, subject to applicable legal and business-record requirements
- Unsubscribe from marketing communications
- Opt out of SMS communications by replying STOP
Third-Party Services
Our website and business operations may use third-party services, including customer-management, scheduling, payment-processing, analytics, and communication platforms.
Those providers may process information on our behalf subject to their own privacy and security practices.
Changes to This Privacy Policy
We may periodically update this Privacy Policy. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Classic Care of America
805 Marys Park Pl, BLD A1,
Winter Garden, FL 34787
Phone:(407) 877 9300
Email: ask@classiccarefl.om
Website: https://